Server Technology PPNT Uživatelský manuál stáhnout pdf (Strana 47)

Chapter 4 | Testing your deployment 47

Troubleshooting

Deployment assistant reports that the web server test failed

If the Deployment assistant cannot communicate with the web server, you will receive an error message.

To confirm web server settings:

1. In the Test step in the Deployment assistant, confirm the Protocol, Host address, and Port for

the web server and click Retry.

You may encounter this during initial deployment or when you click Server menu > Edit Server

Deployment.

2. Examine the Web Server Test Results. If the test is:

1 Successful: the result is Web Server Test Passed. Click Next.

1 Unsuccessful: the Deployment assistant could not communicate with the web server. Make

sure that you can access the web server using a web browser from the master machine. If

the web server is on a worker machine, make sure the necessary ports are open on the

worker machine (see

“Before you begin installing on multiple machines” on page 25). To try

to communicate with the web server again, click Retry.

1 Still unsuccessful: you can disable web publishing for now so that you can complete the

Deployment assistant. To disable web publishing, click Back until you reach the

Technologies step, then click No, do not enable web publishing.

Deployment assistant doesn’t start after installation

If the Deployment assistant doesn’t start immediately after you run the FileMaker Server

installation program, the most common solutions are:

1 On the master machine, start the Deployment assistant by double-clicking the FMS 13 Admin

Console shortcut on the desktop or entering http://localhost:16001 in a web browser.

1 Windows: On the master machine, ensure that IIS is enabled (see chapter 7, “Enabling the IIS

web server in Windows”). In IIS Manager, check that the site named FMWebSite has started.

1 If the Admin Server process does not respond within 60 seconds to the FileMaker Server

installation program, the following message appears:

The FileMaker Server Admin Console Start page is not available.

If you see this message, do the following steps in the order shown:

1 Restart the Admin Server process by entering the following command in a command prompt

(Windows) or the Terminal application (OS

X):

fmsadmin RESTART ADMINSERVER

1 In Windows, you can stop and then restart the FileMaker Server service in the

Administrative Tools

> Services control panel.

1 If your server computer has a firewall, make sure all required ports are open in the firewall.

(See

“Before you begin” on page 9.)

1 If your machine is running slowly, shut down any unnecessary applications.

1 Restart your machine. Open a web browser on the master machine and enter

http://localhost:16001.

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